Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chuck Kaufmann

Chuck Kaufmann

October 16, 2025

5  out of  5
rating by Chuck Kaufmann
"Always knowledgeable and very helpful whenever changes are necessary."
Profile photo of Eric Svandra

Eric Svandra

October 16, 2025

5  out of  5
rating by Eric Svandra
"I’ve been doing business with State Farm & Rusty Scheel’s group for 15+ years & I give them 5 Stars ⭐️⭐️⭐️⭐️⭐️ & two thumbs up 👍🏼👍🏼 for the great service & friendship ! Eric S."
We responded:
"Eric we are thankful for you and your family. "
Profile photo of Kevin Smith

Kevin Smith

October 16, 2025

5  out of  5
rating by Kevin Smith
"This agency delivers high quality customer service at a reasonable price."
We responded:
"Thank you Kevin for the review, we appreciate it. "
Profile photo of Katherine Ramsey

Katherine Ramsey

October 14, 2025

5  out of  5
rating by Katherine Ramsey
"responsive to requests!!"
Profile photo of Karen Weber

Karen Weber

October 13, 2025

5  out of  5
rating by Karen Weber
"Helpful and responsive team."
We responded:
"Thank you Karen, we appreciate the 5 star review. "
Profile photo of jerry liliedahl

jerry liliedahl

October 9, 2025

5  out of  5
rating by jerry liliedahl
"I recently visited Rusty's office to update my auto policy and was very impressed with his personable, very professional manager, Jenna. She listened carefully to my requests and then executed them perfectly. Another staff member, Kara, had advised me earlier and is also great! I also enjoyed a chat with Rusty. First rate people, first rate service! Thank you!"
We responded:
"Jerry it was great to catch up with. Ironic all I saw scott the next day and he passed on his best wishes too. "
Profile photo of Cathy Salas

Cathy Salas

October 8, 2025

5  out of  5
rating by Cathy Salas
"Jenna is absolutely amazing! She is always prompt and attentive whenever I need help with my insurance. Her professionalism and quick responses make the whole process so much easier. I highly recommend Rusty and his team for anyone looking for reliable and friendly insurance service!"
We responded:
"Cathy thank you very much for the great review of Jenna and our office. We appreciate your recommendation of our office. "
Profile photo of Rochelle Thomas

Rochelle Thomas

October 2, 2025

5  out of  5
rating by Rochelle Thomas
"Hi Jenna - I just wanted to take a moment to thank you and the entire Rusty Scheel State Farm office for your wonderful assistance during my family's recent policy updates and renewals. Your patience, thoroughness, and professionalism in answering all my questions truly stood out and made the process smooth and reassuring. I’ve been a loyal customer of this office for over 15 years, and it’s because of people like you that my family continues to feel confident and well cared for. You’re a fantastic office manager—always willing to work with customers to ensure they feel heard, supported, and informed. If anyone is considering reaching out to the Rusty Scheel office, I wholeheartedly recommend connecting with Jenna. You’ll be in great hands."
We responded:
"Rochelle thank you for taking the time to write such a thorough review. We thank you for your loyalty to our office and State Farm. "
Profile photo of Angela Posey

Angela Posey

October 1, 2025

4  out of  5
rating by Angela Posey
"I've been working with Kara and she always make sure that im taken care of"
We responded:
"Thank you Angela "
Profile photo of Talwinder Chohan

Talwinder Chohan

September 25, 2025

5  out of  5
rating by Talwinder Chohan
"I have been with State Farm for long time .very friendly Customer service!!"
We responded:
"Thank you for the long time relationship with State Farm "
Profile photo of Lauren Turner

Lauren Turner

September 25, 2025

5  out of  5
rating by Lauren Turner
"Jenna and Rusty are always super helpful when we have questions and there are changes to our policies. They provide quick and efficient service always!"
We responded:
"Lauren thank you for nice review! Tell Mr. Turner we are overdue to network! "
Profile photo of Linda Gombac

Linda Gombac

September 24, 2025

5  out of  5
rating by Linda Gombac
"We have been with Rusty for over 20 years and have been very happy with him and his staff. His professionalism and knowledge have ensured us that we are carrying proper coverage for all our insurance needs. He has always taken the time to discuss any questions or concerns we may have."
We responded:
"Thank you Linda, we have always enjoyed are relationship with your family. "
Profile photo of Bill Dannacher

Bill Dannacher

September 23, 2025

5  out of  5
rating by Bill Dannacher
"We have been working with the office of Rusty Scheel for 20+ years!! Always professional and at the same time they make you feel very important with down home service that always satisfies. Great people!!!"
We responded:
"Bill, we appreciate the relationship we have built with you over the years. "
Profile photo of Gary Michicich

Gary Michicich

September 22, 2025

5  out of  5
rating by Gary Michicich
"My local agent for my auto & home for over 25 years! Highly recommend as Kara and Team there are always available to offer great service!"
We responded:
"Thank you Gary for your trust in our office for so many years. "
Profile photo of Khushi Patel

Khushi Patel

September 17, 2025

5  out of  5
rating by Khushi Patel
"Jenna was great to work with! Very efficient and fast. 10/10 would recommend."
We responded:
"Thank you Khushi for the great compliment. We will Let jenna know. "
Profile photo of Jennifer Backus

Jennifer Backus

September 16, 2025

5  out of  5
rating by Jennifer Backus
"Very responsive and consistently goes the extra mile to help/provide great service."
We responded:
"Jennifer, thank you "
Profile photo of Danton Jany

Danton Jany

September 16, 2025

5  out of  5
rating by Danton Jany
"Always there always helpful"
We responded:
"Thank you for the review Danton "
Profile photo of June P

June P

September 15, 2025

5  out of  5
rating by June P
"Quick email responses from the office, which I love. Any questions I had about the homeowner or auto insurance, they take the time to reply and explain."
We responded:
"Thank you June we thank you for your business. "
Profile photo of Joseph and Mireille Sabatini

Joseph and Mireille Sabatini

September 15, 2025

5  out of  5
rating by Joseph and Mireille Sabatini
"Have been a customer of the office for a long time now. I have had no issues and always quick response time. Their quotes are fair and competitive."
We responded:
"Mireille we can’t thank you enough for continuing to refer us to your family and friends. "
Profile photo of Kevin Cunningham

Kevin Cunningham

September 11, 2025

5  out of  5
rating by Kevin Cunningham
"Rusty Scheel and his team at State Farm are complete Pro's! They excel at White Glove Customer Service. Especially Jenna Flynn, who manages the office."
We responded:
"Mr Cunningham we appreciate you, thanks for review. "
Profile photo of Kate Mueller

Kate Mueller

September 9, 2025

5  out of  5
rating by Kate Mueller
"Responsive service locally coupled with the ease and convenience of the State Farm app. The team at Rusty’s office is great - always responsive and always helpful over 10+ years as a policy holder across many lines."
We responded:
"That you kate, we are very thankful for your trust and loyalty to our office, "
Profile photo of Gregory Anderson

Gregory Anderson

September 4, 2025

5  out of  5
rating by Gregory Anderson
"Jenna is a rockstar!! I admittedly always call with dumb questions and she really knows her stuff. She gets it done in record speed"
We responded:
"Thank you, jenna is a huge part of our team and we will pass along the kind words. "
Profile photo of Julie Kelly

Julie Kelly

September 4, 2025

5  out of  5
rating by Julie Kelly
"I have been with State Farm for over nine years now. My rates are good and the service is too. Jenna, a State Farm Rep is very good and always answers my calls in a timely manner. I will stick with State Farm!😉 Mary Kelly"
We responded:
"Thank you Mary, it’s our pleasure to have you with our office. Jenna is an integral part of our team so I’m glad to hear of the timely service. "
Profile photo of Annie Krug

Annie Krug

September 4, 2025

5  out of  5
rating by Annie Krug
"Rusty and his team are the perfect balance of a small, local business involved in the community and the power and heft of a large company. They are an integral part of our local community, know everyone by name and provide tremendous, personalized service. Calls are returned, questions are answered, service provided. Five stars, no question."
We responded:
"Thank you Annie! We really appreciate your business over the years and kind words. We love being part of great community of Clarendon Hills. "
Profile photo of Sue Williams

Sue Williams

August 28, 2025

5  out of  5
rating by Sue Williams
"I have been with Rusty Scheel's State Farm Insurance company for over 40 years for both home and auto due to their excellent customer service. Today I had the pleasure of speaking with MIKE FLYNN, one of Rusty's agents. I'm so glad that I contacted Mike, he was outstanding. Very patient with all of my questions, and he is very knowledgeable about all aspects of insurance coverages, etc. He made me feel like a very valued State Farm customer! I will definitely ask for MIKE FLYNN next time I have any questions or concerns regarding our insurance policies. Thanks again Mike! :)"
We responded:
"Thank you Sue, I’m very glad for your years of trust with State Farm. I will let know Mike now of the positive feedback j. "