State Farm® Insurance Agent Rusty Scheel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Kelly
November 18, 2025
"Jenna in Rusty's office was very responsive to everything requested. Great local agency."
"Thank you Paul, Jenna is a leader in our office with her 20 years of experience is one of the best at what she does. We’ll pass along the kind words. "
Janice Strom
November 17, 2025
"Terrific State Farm office. Friendly, efficient, knowledgeable, professional. Always easy to communicate with them and ask a question, or get help. No long automated telephone choices to deal with. Having a small, local office that I can easily contact is a breath of fresh air."
"Janice we really appreciate you and your business with our office. We pride ourselves on always giving personal attention to each and every one of our customers. Thank you for sharing your experience with our team."
Hani Masood
November 13, 2025
"I just cancelled my last policy with them. I used to have all my policies here, but the quality of service has declined recently. Each call i've made to the office has resulted in them not being helpful with a few insurance issues/questions that have led to them just trying to defend themselves and argue on the phone. Not only did i get my insurance reduced by 50% with another provider, but the customer services is better. Overall ratings are high here, but they are not as great as these reviews are showing so just be careful."
"Hi Hani, we appreciate your years of business with our office. I know you spoke with us this week about backdating a cancellation of one of your policies. If you can get us a declaration page from your current carrier on when coverage began we’d be happy to submit to our underwriting department for you Please feel free to call or stop in with any questions. "
Melissa Joned
November 4, 2025
"MY EXPERIENCE WITH STATE FARM HAS BEEN A SUCCESS, I REALLY LOVE THE SERVICE THEY PROVIDES. GOOD JOB.."
RAVI DUDEJA
October 28, 2025
"Good coverage and good service. I strongly recommend Rusty"
Jessica Jenkinson
October 24, 2025
"Very helpful and kind folks!"
"Thank you Jessica, have a great weekend "
Mike Rudolph
October 23, 2025
"Very responsive and great customer service"
"Thank you Mike, we appreciate the business. "
Amit Sharma
October 23, 2025
"We have been with Rusty Scheel for many years and the experience has been wonderful. Team is very professional and polite. They always give the right guidance. Thanks Team."
Chuck Kaufmann
October 16, 2025
"Always knowledgeable and very helpful whenever changes are necessary."
"Thank you chuck, we miss you in town. Bring back daily scoop. "
Eric Svandra
October 16, 2025
"I’ve been doing business with State Farm & Rusty Scheel’s group for 15+ years & I give them 5 Stars ⭐️⭐️⭐️⭐️⭐️ & two thumbs up 👍🏼👍🏼 for the great service & friendship ! Eric S."
"Eric we are thankful for you and your family. "
Kevin Smith
October 16, 2025
"This agency delivers high quality customer service at a reasonable price."
"Thank you Kevin for the review, we appreciate it. "
Katherine Ramsey
October 14, 2025
"responsive to requests!!"
"Thank you "
Karen Weber
October 13, 2025
"Helpful and responsive team."
"Thank you Karen, we appreciate the 5 star review. "
jerry liliedahl
October 9, 2025
"I recently visited Rusty's office to update my auto policy and was very impressed with his personable, very professional manager, Jenna. She listened carefully to my requests and then executed them perfectly. Another staff member, Kara, had advised me earlier and is also great! I also enjoyed a chat with Rusty. First rate people, first rate service! Thank you!"
"Jerry it was great to catch up with. Ironic all I saw scott the next day and he passed on his best wishes too. "
Cathy Salas
October 8, 2025
"Jenna is absolutely amazing! She is always prompt and attentive whenever I need help with my insurance. Her professionalism and quick responses make the whole process so much easier. I highly recommend Rusty and his team for anyone looking for reliable and friendly insurance service!"
"Cathy thank you very much for the great review of Jenna and our office. We appreciate your recommendation of our office. "
Rochelle Thomas
October 2, 2025
"Hi Jenna - I just wanted to take a moment to thank you and the entire Rusty Scheel State Farm office for your wonderful assistance during my family's recent policy updates and renewals. Your patience, thoroughness, and professionalism in answering all my questions truly stood out and made the process smooth and reassuring. I’ve been a loyal customer of this office for over 15 years, and it’s because of people like you that my family continues to feel confident and well cared for. You’re a fantastic office manager—always willing to work with customers to ensure they feel heard, supported, and informed. If anyone is considering reaching out to the Rusty Scheel office, I wholeheartedly recommend connecting with Jenna. You’ll be in great hands."
"Rochelle thank you for taking the time to write such a thorough review. We thank you for your loyalty to our office and State Farm. "
Angela Posey
October 1, 2025
"I've been working with Kara and she always make sure that im taken care of"
"Thank you Angela "
Talwinder Chohan
September 25, 2025
"I have been with State Farm for long time .very friendly Customer service!!"
"Thank you for the long time relationship with State Farm "
Lauren Turner
September 25, 2025
"Jenna and Rusty are always super helpful when we have questions and there are changes to our policies. They provide quick and efficient service always!"
"Lauren thank you for nice review! Tell Mr. Turner we are overdue to network! "
Linda Gombac
September 24, 2025
"We have been with Rusty for over 20 years and have been very happy with him and his staff. His professionalism and knowledge have ensured us that we are carrying proper coverage for all our insurance needs. He has always taken the time to discuss any questions or concerns we may have."
"Thank you Linda, we have always enjoyed are relationship with your family. "
Bill Dannacher
September 23, 2025
"We have been working with the office of Rusty Scheel for 20+ years!! Always professional and at the same time they make you feel very important with down home service that always satisfies. Great people!!!"
"Bill, we appreciate the relationship we have built with you over the years. "
Gary Michicich
September 22, 2025
"My local agent for my auto & home for over 25 years! Highly recommend as Kara and Team there are always available to offer great service!"
"Thank you Gary for your trust in our office for so many years. "
Khushi Patel
September 17, 2025
"Jenna was great to work with! Very efficient and fast. 10/10 would recommend."
"Thank you Khushi for the great compliment. We will Let jenna know. "
Jennifer Backus
September 16, 2025
"Very responsive and consistently goes the extra mile to help/provide great service."
"Jennifer, thank you "
Danton Jany
September 16, 2025
"Always there always helpful"
"Thank you for the review Danton "