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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Pidde

March 13, 2025

5  out of  5
rating by Jerry Pidde
"The professional service Rusty and his team gives is incredible. The Rusty Scheel agency goes over and beyond to make sure his clients needs are taken care of. I will always recommend his office to all my family and friends."
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Gabriel Fernandes

March 13, 2025

5  out of  5
rating by Gabriel Fernandes
"Been a customer for over 15 yrs. Very responsive & professional"
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George Wu

March 5, 2025

5  out of  5
rating by George Wu
"Rusty and his team have been very helpful with answering my questions and concerns whether on the phone or e-mail. Especially with my policies that I have. Pleasure to do business with them."
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Nicolette Donofrio

February 27, 2025

5  out of  5
rating by Nicolette Donofrio
"Rusty and team are amazing, accommodating and care about their customers."
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brian sweeney

February 26, 2025

5  out of  5
rating by brian sweeney
"I cancelled multiple policies I've had for over 30 years with a competing firm. I was not looking forward to the process, but Jenna made it a quick and seamless process (and saved me a substantial amount of money). Keep up the great work!"
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Brandon

February 26, 2025

5  out of  5
rating by Brandon
"Great branch - easy to work with and they are a very responsive team. Been with them for 10+ years and still remain happy. Thanks for everything!"
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Stig Carlson

February 24, 2025

5  out of  5
rating by Stig Carlson
"Great team! Very helpful/pleasant and quick to help!"
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John Cashman

February 20, 2025

5  out of  5
rating by John Cashman
"Rusty and his team are excellent!"
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Alexis Chavez

February 20, 2025

5  out of  5
rating by Alexis Chavez
"Rusty and Jenna are great. I’ve had StateFarm for over 16 years. They always get back to us promptly for our needs."
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Joe Schroeder

February 7, 2025

5  out of  5
rating by Joe Schroeder
"Very friendly, expalined everything thoroughly and quickly."
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Donny Connolley

February 7, 2025

5  out of  5
rating by Donny Connolley
"Rusty and Jenna are fantastic. I needed paperwork done and Jenna didn’t hesitate to offer a helping hand and deliver the needed paperwork in an extremely timely manner. Friendly, prompt, and professional! They are a pleasure to work with!"
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Stefani

February 6, 2025

5  out of  5
rating by Stefani
"Called Mike over at Rusty Sheel’s office to get some information about my car. He informed me that he will take care of the situation right then. Following morning Jenna messaged me saying all was completed. Been with this office for several decades have recommended both family and friends."
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Kristina Cesca

February 5, 2025

5  out of  5
rating by Kristina Cesca
"Very responsive, competitive and easy to work with. Happy we switched over to them."
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jk 401

February 5, 2025

5  out of  5
rating by jk 401
"We have multiple rental properties plus our residence with this State Farm office for many years. So far mostly we are satisfied with their service except moderate rate increases due to inflation ( but I don't blame them specifically ). I also had couple of successful claims with them several years ago, which is much better than other insurance companies who didn't award your claim."
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Thomas Steinmetz

February 3, 2025

5  out of  5
rating by Thomas Steinmetz
"I never thought I'd write a review of an insurance agency but here we are. This agency has made switching all of my insurance coverage over an absolute breeze - as someone who dreads dealing with these sorts of things I really appreciate how easy they made everything. Incredibly responsive and knowledgeable."
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Irene Montiel

January 29, 2025

5  out of  5
rating by Irene Montiel
"Great service and very detailed with information."
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Chun Choi

January 21, 2025

5  out of  5
rating by Chun Choi
"Rusty's office always provide great customer services. The staffs there are very responsive and provide valuable opinion. I have moved all my insurance policy to their office."
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Bridget Gravin

January 20, 2025

5  out of  5
rating by Bridget Gravin
"We have worked with Rusty and his team for years!. They are very friendly, responsive, and give excellent prices!!!"
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Elaine Anderson

January 16, 2025

5  out of  5
rating by Elaine Anderson
"Transition from one insurance company to another can be difficult but the State Farm office in Clarendon hills made it very smooth and easy. I felt secure with my decision and I felt Jenna from the office handled all my question and got my auto and homeowner policies exactly as I wanted them and i saved a bunch ov money. ."
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Taskeen

January 14, 2025

5  out of  5
rating by Taskeen
"Very responsive and competitive."
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Julianne Kostolansky

January 14, 2025

5  out of  5
rating by Julianne Kostolansky
"These guys are great! I've had home, auto and life insurance with them for 15+ years and have had nothing but stellar service. Communication, whether via email or phone, is always prompt, staff is super friendly and always happy to help!"
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Alex Landers

January 10, 2025

5  out of  5
rating by Alex Landers
"Jenna and Rusty are awesome! Great service and great pricing!"
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Sherif Albert

January 10, 2025

5  out of  5
rating by Sherif Albert
"Super helpful and prompt in responding to any requests in addition to finding ways to save on your policies. I’m grateful I found Rusty’s group"
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Noel Valenti

January 10, 2025

5  out of  5
rating by Noel Valenti
"15 + years with Rusty 👍"
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margaret mulrooney

January 8, 2025

5  out of  5
rating by margaret mulrooney
"Kara couldn’t be better. They make the repair so easy! I’m so happy to be with them!"
We responded:
"thank you for the review. I will pass along the kind words to Kara as well. t"