Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of nkoschik

nkoschik

August 22, 2025

5  out of  5
rating by nkoschik
"Rusty and his team are always on top of things. They are courteous, knowledgeable and professional at all times. They truly are “like a good neighbor”!"
We responded:
"Thank you so much for your wonderful review! I'm happy you find my team courteous, knowledgeable, and professional. If you ever need assistance in the future, please don't hesitate to reach out. Rusty Scheel - State Farm Insurance Agent, Clarendon Hills, IL"
Profile photo of Abraham Thomas

Abraham Thomas

August 22, 2025

5  out of  5
rating by Abraham Thomas
"Have been with this office for 20 years and had consistent good service"
We responded:
"Thank you for all the years of business. We are proud to help you Abraham. "
Profile photo of Natasha Quirk

Natasha Quirk

August 22, 2025

5  out of  5
rating by Natasha Quirk
"Office staff made everything easy with great service and quick turnaround, highly recommend"
We responded:
"Thank you Natasha for the review of our office. "
Profile photo of Matt Lindsey

Matt Lindsey

August 20, 2025

5  out of  5
rating by Matt Lindsey
"Jenna was very helpful today! Got my problem resolved in minutes! And even though we’ve never met, she asked how my family was doing. Great experience"
We responded:
"Thank you matt, glad jenna was able to help so quickly. You’ll have to stop by the office some time so we can meet "
Profile photo of Tammy Brown

Tammy Brown

August 15, 2025

5  out of  5
rating by Tammy Brown
"Staff was helpful with my accident"
Profile photo of Barb Dundas

Barb Dundas

August 15, 2025

5  out of  5
rating by Barb Dundas
"Mike was very pleasant, nice and easy to work with. He helped to save my family money on our insurance."
Profile photo of Robert Bergin

Robert Bergin

August 6, 2025

5  out of  5
rating by Robert Bergin
"Rusty Scheel and his team do a great job for our family and families throughout Clarendon Hills!"
We responded:
"Thank you Robert, we are lucky to have in office in such a great community. "
Profile photo of Maria Urvina

Maria Urvina

July 31, 2025

5  out of  5
rating by Maria Urvina
"I’ve been a customer of this company for over a decade. The customer service is always the best and everyone is always extremely helpful!!"
Profile photo of Dawn Hardies

Dawn Hardies

July 23, 2025

5  out of  5
rating by Dawn Hardies
"I called for help today (first time) and Cara answered phone promptly, helped me with Road Assistance and that was promptly handled and then submitted an invoice for reimbursement and she texted back promptly she would take care of it. I am very happy with this office and State Farm today."
We responded:
"thank you Dawn, we hope to continue that same service for you for years to come."
Profile photo of danny choy

danny choy

July 16, 2025

5  out of  5
rating by danny choy
"Very professional and efficent and prompt response. Jenna is very helpful."
We responded:
"thank you Danny, I will let Jenna know of the nice words. We appreciate you as well. "
Profile photo of Andrew Gobdan

Andrew Gobdan

July 11, 2025

5  out of  5
rating by Andrew Gobdan
"Rusty scheel office is very helpful"
We responded:
"Thank you Andrew for the 5 star review "
Profile photo of Olivia Moran

Olivia Moran

July 1, 2025

5  out of  5
rating by Olivia Moran
"Always incredibly helpful and easy to communicate with. 10/10 would recommend"
We responded:
"Olivia we really appreciate your business and kind words of our office. "
Profile photo of Michael Masuka

Michael Masuka

June 25, 2025

5  out of  5
rating by Michael Masuka
"We've been long time clients because of how they do business. Great people to work with!"
We responded:
"Thank you Michael, we look forward to continuing to help you. "
Profile photo of Judy F

Judy F

June 23, 2025

5  out of  5
rating by Judy F
"Jenna Flynn is our agent and she is very responsive for any questions I had. She is also knowledgeable and friendly. I've recommended her to my friends."
We responded:
"Thank you, Judy. We are very lucky to have Jenna as part of office and continuing to share her knowledge and experience with our customers. The referrals you send are greatly appreciated as well. "
Profile photo of Gloria Hauter

Gloria Hauter

June 21, 2025

5  out of  5
rating by Gloria Hauter
"Always quick to respond. Everyone in his office is knowledgeable, professional, and most importantly KIND!"
We responded:
"Hey Gloria, Thank you for always supporting our office. I hope the boys are doing great. "
Profile photo of Anthony Neri

Anthony Neri

June 20, 2025

5  out of  5
rating by Anthony Neri
"The staff at Rusty’s office is very professional, courteous and responsive."
We responded:
"Thank you Anthony "
Profile photo of Tyler Schaid

Tyler Schaid

June 20, 2025

5  out of  5
rating by Tyler Schaid
"Outstanding service and a fantastic team! Rusty office is always a pleasure to work with. They truly go above and beyond to make sure all of our insurance needs are taken care of. The staff is knowledgeable, friendly, and always quick to respond to any questions or requests. I highly recommend this office to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Tyler we really appreciate the positive words and hope to continue to provide great service. "
Profile photo of Mason Liu

Mason Liu

June 11, 2025

5  out of  5
rating by Mason Liu
"I have been with Rusty's office for a long time. Although I haven't got a chance to visit him and his staff, they always respond to my coverage related questions very promptly. It's a pleasure to have them taking care my auto/property insurance needs. Thanks."
Profile photo of Tom Luzzo

Tom Luzzo

June 11, 2025

5  out of  5
rating by Tom Luzzo
"Rusty has worked on insurance policies with me over the years. I've got some good quotes and have been on n off with him and Allstate for years. He always gets back with me in a couple of days. Very good to work with."
Profile photo of Brad Knebel

Brad Knebel

June 4, 2025

5  out of  5
rating by Brad Knebel
"Love working with this team. They make insurance easy!"
Profile photo of LaJuan Ducksworth

LaJuan Ducksworth

June 2, 2025

5  out of  5
rating by LaJuan Ducksworth
"My family and I have been with State Farm through Rusty Scheel’s office for over 10 years, and we couldn’t be more satisfied. We have all of our insurance needs with them auto, life, home, and more for our entire family. Rusty and his staff are always professional, attentive, and genuinely committed to helping us find the best coverage at the most competitive rates. They make sure everything is up to date, and they’re always quick to answer questions or assist when needed. It’s a great feeling knowing we’re supported by a team that truly cares. Highly recommend Rusty Scheel and his amazing team!"
Profile photo of rf21312

rf21312

May 30, 2025

5  out of  5
rating by rf21312
"I’ve been with Rusty for over 15 years. Rusty and his team have always been really good to me! I’ve changed homes and cars multiple times and the transitions have been seamless! Highly recommend!"
Profile photo of Jody W

Jody W

May 29, 2025

5  out of  5
rating by Jody W
"Very pleased with service offered by Rusty's office. I've been a client for almost 3 decades. They are always responsive to requests and provide updates as needed, but not lots of sales pitches. Always willing to explain various products available and offer honest opinions on basic needs."
Profile photo of Jillian Valtierra

Jillian Valtierra

May 29, 2025

5  out of  5
rating by Jillian Valtierra
"Amazing service! Very responsive and helpful"
Profile photo of Jim Evans

Jim Evans

May 29, 2025

5  out of  5
rating by Jim Evans
"Would highly recommend Rusty and his office. They are extremely responsive and helpful, particularly Jenna the office manager. We always get prompt answers to our questions. They are savvy in getting us the lowest premiums while still making sure we are properly insured. We recently switched to Rusty and State Farm from another provider and saved thousands of dollars."