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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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margaret mulrooney

November 4, 2024

5  out of  5
rating by margaret mulrooney
"Kara couldn’t be better. They make the repair so easy! I’m so happy to be with them!"
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J Dombroski

November 4, 2024

5  out of  5
rating by J Dombroski
"We have been a very satisfied client of Rusty Scheel and team for almost a year now. After relocating from Florida, Jenna and Rusty were instrumental during our home purchase and were always ahead of schedule and well versed in relocation needs. Kara is very timely and always provides a very detailed response. This team is very honest, knowledgeable, trustworthy, and incredibly professional and personable. Pricing is very competitive as well. We could not be happier with their service and feel fortunate to have them as our insurance partner!"
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Sheryl Braun

November 4, 2024

5  out of  5
rating by Sheryl Braun
"Very personable and willing to go the extra mile. Talked to Mike this morning about a policy that I’m getting on a new house. He answered all the questions and concerns I was having. Made me feel comfortable with my decision. I highly recommend!"
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Audrey Sewell

November 1, 2024

5  out of  5
rating by Audrey Sewell
"Mike Flynn wasted, no time helping me find the best insurance for my vehicle for my a great price Mike is simply awesome. Thank you for doing a Wonderful job."
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Bill Habal

October 31, 2024

5  out of  5
rating by Bill Habal
"Rusty Scheel is a wonderful State Farm agency. They always help out with any insurance issue. Thanks a million!"
We responded:
"Bill, thank you for the review on our agency. My team and I do the best we can to provide the best personalized experience we can for our customers. "
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Paul Summers

October 30, 2024

5  out of  5
rating by Paul Summers
"Jenna, Mike, Rusty, and everyone else at this State Farm location are great. We have all our insurance needs covered at a fair rate and they are very responsive whenever we have questions or a claim."
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Bryan Valsa

October 30, 2024

5  out of  5
rating by Bryan Valsa
"Best insurance company ever"
We responded:
"thanks Bryan, we are very proud in our office to represent State Farm."
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Chris Billapando

October 30, 2024

5  out of  5
rating by Chris Billapando
"Jenna, is very responsive and quickly gets a request done. She is very nice and professional. Chris"
We responded:
"thank you for review on Jenna. She is an integral part of our team, and we are lucky to have her with us."
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Sarah Jardine

October 29, 2024

5  out of  5
rating by Sarah Jardine
"The office is so responsive and helpful. I couldn’t be happier."
We responded:
"thank you for the review, Sarah. We are very happy to have you with our office as well."
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Jim Jung

October 29, 2024

5  out of  5
rating by Jim Jung
"Rusty's team helped my parents with insurance quickly and made it a smooth transaction."
We responded:
"thank you, Jim, for the review and glad we could help your parents with their renter's insurance. We thank you as well for your all your years with state farm and for your service to clarendon Hills as well. "
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NANA AIKINS

October 25, 2024

5  out of  5
rating by NANA AIKINS
"I couldn't be happier with the service I received from Rusty Scheel. They always make the process of choosing car insurance easy and stress-free. Rusty Scheel and his agents take their time to understand my needs and provide tailored options that fit my budget perfectly. They are patient, thorough, and always available to answer my questions. I truly appreciate their professionalism and dedication. I highly recommend Rusty Scheel to anyone looking for reliable car insurance!"
We responded:
"nana thank you for the years of trust with our office. we look forward to continuing our relationship with you for year to come. "
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Dominique Lewis

October 24, 2024

5  out of  5
rating by Dominique Lewis
"Always nice Service Very Freindly"
We responded:
"thank you Ms. Lewis for the review. We thank you for your business."
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Nataly Ryan

October 21, 2024

5  out of  5
rating by Nataly Ryan
"I’ve been a client of this State Farm branch for over five years, utilizing their home and auto insurance services, and I recently added a life insurance policy. I can’t speak highly enough about the exceptional service I've received! Jenna and Mike have been incredibly responsive and friendly, always ready to answer any questions I have. Their professionalism and genuine care make all the difference. Highly recommend this branch for anyone looking for reliable insurance services!"
We responded:
"thank you very much for your trust in state farm and our office to let us help you with your insurance needs. Mike and Jenna are both big parts of our team and we will be sure to let them know of the nice review. thank you"
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Robert

October 18, 2024

5  out of  5
rating by Robert
"Jenna Flynn has been my agent since I started my business in 2012. I use state farm for my home insurance, all 4 cars and my business insurance. Never had any issues and their agency always went above and beyond to keep me as their client."
We responded:
"Thank you, Robert for the review and shout out to Jenna. she has been with our office for over 15 years and glad she has developed a strong relationship with you."
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Jeanne Dicostanzo

October 18, 2024

5  out of  5
rating by Jeanne Dicostanzo
"Excellent service from Rusty and Jenna at State Farm! Always know the best options for our family and all our insurance needs!!"
We responded:
"thank you Jeanne! you know you and your family mean mean a lot to us. We Hope Tony and the girls are doing great too."
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G Goz

October 18, 2024

5  out of  5
rating by G Goz
"I have been with Rusty for over 15 years and have always been able to reach him and get a response so quickly and I trust him entirely for all my insurance needs. I highly recommend him!!"
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Karol Sue Reddington

October 18, 2024

5  out of  5
rating by Karol Sue Reddington
"The State Farm Insurance Agent, Rusty Scheel, and all associated members of his staff are exemplary officials and employees of this superb company. They have supported my insurance needs with great professionalism."
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Chuck Farinella

October 15, 2024

5  out of  5
rating by Chuck Farinella
"I have been working with Rusty and his team for over 10 years now. They always get back to me in a timely manner and that’s very important because I have two small businesses. I’ve always found the claims department easy to work with on any claims and I recommend you give them an opportunity to show you how good they are."
We responded:
"Thank you for allowing us to help you along the way both personally and professionally. We really appreciate your business and friendship. Thank you for the review Chuck and we look forward to the years ahead"
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Porsha Marcus

October 15, 2024

5  out of  5
rating by Porsha Marcus
"My husband and I have been with Rusty Scheel, and his very supportive team for the past 4 years now. We have two home and 4 vehicle insurance coverages. Rusty, Kara, Jenna, and Mike have always made themselves available with a phone call, text or email away. There has been no question gone unanswered. On yesterday we unfortunately had to settle because of a total loss for one of 4 of our vehicles. But rest assured Kara walked us through the entire process. We also had the pleasure of meeting with Kara in person at the office, and putting a face to the many conversations made over the years made it that much easier to swallow our total loss experience. Thank you Rusty, Kara, Jenna and Mike for all your help!! 10/15/2024"
We responded:
"thank you, Porsha, for the kind words for our office. We are always available over the phone or in person and pride ourselves on being the best local service option around. I will pass along the good experience to my team and hope that we can continue to exceed expectations. thank you"
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Katie Staes

October 12, 2024

5  out of  5
rating by Katie Staes
"Jenna has been so easy to work with, knowledgeable, and responsive! Highly recommend for all kinds of insurance."
We responded:
"thank you Katie for the review. Jenna has been leading our team for 15+ years now. We are lucky to have her and really appreciate you for giving us a try. "
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Brian O'Malley

October 11, 2024

5  out of  5
rating by Brian O'Malley
"I’ve been with Rusty and his team for over 15 yrs. They are a pleasure to work with and are always happy to answer my questions or walk me through a claim. I couldn’t recommend them more for all your insurance needs."
We responded:
"thank you Brian for the review and recommendation. We will continue to do our best and look forward to continuing to help in any way we can."
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Phillip Walton

October 11, 2024

5  out of  5
rating by Phillip Walton
"Amazing State Farm Branch! I been a customer of Rusty Scheel over a decade now. During this time, Jenna and Rusty have provided me with exceptional customer service. I have several policies and each are handled with sincerity. They deliver care and services that make their customers feel like family. There isn‘t a text message, phone call, email or question that goes unanswered. What I appreciate most is the professionalism that is provided to me with each encounter. They are reliable, honest and operate with integrity. In a time where customer service is scarce and greed takes precedence it feels good knowing there are still some people and businesses out there who operate with values and principles as I do. They provide values beyond the $$$. I recommend Rusty Scheel and Jenna to anyone who is looking for Insurance. They are truly the best!!! Hands down!!!"
We responded:
"Philip, we can't thank you enough for the trust you have put in our office over the years for you and your family. We do value your relationship like family and look forward to continuing that for years to come. We ar happy to help out any way can. thank you again! "
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Julia Trowbridge

October 9, 2024

5  out of  5
rating by Julia Trowbridge
"When I needed to find new insurance, I discovered Mike Flynn and State Farm. Mike helped me every step of the way to insure my two homes and two vehicles. Mike made everything seamless and has been very helpful with follow up questions as they arise. I would definitely recommend State Farm and Mike Flynn to anyone looking for insurance needs."
We responded:
"thank you, Julia, for the google review. Mike is an important part of our team, and we are lucky to have him. I'm glad to hear of the great experience and look forward to working with you."
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Alexis Garnett

October 8, 2024

5  out of  5
rating by Alexis Garnett
"The representatives here are always willing to help or answer questions. Customer service is superb. Grateful to work with these individuals on mine and my family’s different plans."
We responded:
"thank you, Alexis. Good luck with the move and thank you to you and your family for always supporting our office."
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Sanjay Garodia

October 4, 2024

5  out of  5
rating by Sanjay Garodia
"I have used Rusty for the last 18 Years. Kara, Jenna & Mike are extremely responsive and have taken care of all of my insurance related needs. Would highly recommend them."
We responded:
"thank you Sanjay for the years of business with our we look for many years ahead to continue to take care of your insurance needs."