
State Farm® Insurance Agent Rusty Scheel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Cunningham
September 11, 2025
"Rusty Scheel and his team at State Farm are complete Pro's! They excel at White Glove Customer Service. Especially Jenna Flynn, who manages the office."
"Mr Cunningham we appreciate you, thanks for review. "
Kate Mueller
September 9, 2025
"Responsive service locally coupled with the ease and convenience of the State Farm app. The team at Rusty’s office is great - always responsive and always helpful over 10+ years as a policy holder across many lines."
"That you kate, we are very thankful for your trust and loyalty to our office, "
Gregory Anderson
September 4, 2025
"Jenna is a rockstar!! I admittedly always call with dumb questions and she really knows her stuff. She gets it done in record speed"
"Thank you, jenna is a huge part of our team and we will pass along the kind words. "
Julie Kelly
September 4, 2025
"I have been with State Farm for over nine years now. My rates are good and the service is too. Jenna, a State Farm Rep is very good and always answers my calls in a timely manner. I will stick with State Farm!😉 Mary Kelly"
"Thank you Mary, it’s our pleasure to have you with our office. Jenna is an integral part of our team so I’m glad to hear of the timely service. "
Annie Krug
September 4, 2025
"Rusty and his team are the perfect balance of a small, local business involved in the community and the power and heft of a large company. They are an integral part of our local community, know everyone by name and provide tremendous, personalized service. Calls are returned, questions are answered, service provided. Five stars, no question."
"Thank you Annie! We really appreciate your business over the years and kind words. We love being part of great community of Clarendon Hills. "
Sue Williams
August 28, 2025
"I have been with Rusty Scheel's State Farm Insurance company for over 40 years for both home and auto due to their excellent customer service. Today I had the pleasure of speaking with MIKE FLYNN, one of Rusty's agents. I'm so glad that I contacted Mike, he was outstanding. Very patient with all of my questions, and he is very knowledgeable about all aspects of insurance coverages, etc. He made me feel like a very valued State Farm customer! I will definitely ask for MIKE FLYNN next time I have any questions or concerns regarding our insurance policies. Thanks again Mike! :)"
"Thank you Sue, I’m very glad for your years of trust with State Farm. I will let know Mike now of the positive feedback j. "
Natalia Jas
August 26, 2025
"Rusty & his staff make the process of shopping for insurance so easy. They are quick to respond and feels like they have your best interest in mind."
"Thank you Natalia, we appreciate you and thank you for the nice review. "
nkoschik
August 22, 2025
"Rusty and his team are always on top of things. They are courteous, knowledgeable and professional at all times. They truly are “like a good neighbor”!"
"Thank you so much for your wonderful review! I'm happy you find my team courteous, knowledgeable, and professional. If you ever need assistance in the future, please don't hesitate to reach out. Rusty Scheel - State Farm Insurance Agent, Clarendon Hills, IL"
Abraham Thomas
August 22, 2025
"Have been with this office for 20 years and had consistent good service"
"Thank you for all the years of business. We are proud to help you Abraham. "
Matt Lindsey
August 20, 2025
"Jenna was very helpful today! Got my problem resolved in minutes! And even though we’ve never met, she asked how my family was doing. Great experience"
"Thank you matt, glad jenna was able to help so quickly. You’ll have to stop by the office some time so we can meet "
Tammy Brown
August 15, 2025
"Staff was helpful with my accident"
"Happy we could help Tammy. "
Barb Dundas
August 15, 2025
"Mike was very pleasant, nice and easy to work with. He helped to save my family money on our insurance."
"Thank you for giving us a try and we look forward to servicing you and your family. "
Robert Bergin
August 6, 2025
"Rusty Scheel and his team do a great job for our family and families throughout Clarendon Hills!"
"Thank you Robert, we are lucky to have in office in such a great community. "
Maria Urvina
July 31, 2025
"I’ve been a customer of this company for over a decade. The customer service is always the best and everyone is always extremely helpful!!"
"Thank you Maria, it’s our pleasure to help you. "
Dawn Hardies
July 23, 2025
"I called for help today (first time) and Cara answered phone promptly, helped me with Road Assistance and that was promptly handled and then submitted an invoice for reimbursement and she texted back promptly she would take care of it. I am very happy with this office and State Farm today."
"thank you Dawn, we hope to continue that same service for you for years to come."
danny choy
July 16, 2025
"Very professional and efficent and prompt response. Jenna is very helpful."
"thank you Danny, I will let Jenna know of the nice words. We appreciate you as well. "
Andrew Gobdan
July 11, 2025
"Rusty scheel office is very helpful"
"Thank you Andrew for the 5 star review "
Olivia Moran
July 1, 2025
"Always incredibly helpful and easy to communicate with. 10/10 would recommend"
"Olivia we really appreciate your business and kind words of our office. "
Michael Masuka
June 25, 2025
"We've been long time clients because of how they do business. Great people to work with!"
"Thank you Michael, we look forward to continuing to help you. "
Judy F
June 23, 2025
"Jenna Flynn is our agent and she is very responsive for any questions I had. She is also knowledgeable and friendly. I've recommended her to my friends."
"Thank you, Judy. We are very lucky to have Jenna as part of office and continuing to share her knowledge and experience with our customers. The referrals you send are greatly appreciated as well. "
Gloria Hauter
June 21, 2025
"Always quick to respond. Everyone in his office is knowledgeable, professional, and most importantly KIND!"
"Hey Gloria, Thank you for always supporting our office. I hope the boys are doing great. "
Anthony Neri
June 20, 2025
"The staff at Rusty’s office is very professional, courteous and responsive."
"Thank you Anthony "
Tyler Schaid
June 20, 2025
"Outstanding service and a fantastic team! Rusty office is always a pleasure to work with. They truly go above and beyond to make sure all of our insurance needs are taken care of. The staff is knowledgeable, friendly, and always quick to respond to any questions or requests. I highly recommend this office to anyone looking for a reliable and trustworthy insurance agent!"
"Tyler we really appreciate the positive words and hope to continue to provide great service. "
Mason Liu
June 11, 2025
"I have been with Rusty's office for a long time. Although I haven't got a chance to visit him and his staff, they always respond to my coverage related questions very promptly. It's a pleasure to have them taking care my auto/property insurance needs. Thanks."
Tom Luzzo
June 11, 2025
"Rusty has worked on insurance policies with me over the years. I've got some good quotes and have been on n off with him and Allstate for years. He always gets back with me in a couple of days. Very good to work with."