State Farm® Insurance Agent Rusty Scheel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
NANA AIKINS
October 25, 2024
"I couldn't be happier with the service I received from Rusty Scheel. They always make the process of choosing car insurance easy and stress-free. Rusty Scheel and his agents take their time to understand my needs and provide tailored options that fit my budget perfectly. They are patient, thorough, and always available to answer my questions. I truly appreciate their professionalism and dedication. I highly recommend Rusty Scheel to anyone looking for reliable car insurance!"
Dominique Lewis
October 24, 2024
"Always nice Service Very Freindly"
"thank you Ms. Lewis for the review. We thank you for your business."
Nataly Ryan
October 21, 2024
"I’ve been a client of this State Farm branch for over five years, utilizing their home and auto insurance services, and I recently added a life insurance policy. I can’t speak highly enough about the exceptional service I've received! Jenna and Mike have been incredibly responsive and friendly, always ready to answer any questions I have. Their professionalism and genuine care make all the difference. Highly recommend this branch for anyone looking for reliable insurance services!"
"thank you very much for your trust in state farm and our office to let us help you with your insurance needs. Mike and Jenna are both big parts of our team and we will be sure to let them know of the nice review. thank you"
Robert
October 18, 2024
"Jenna Flynn has been my agent since I started my business in 2012. I use state farm for my home insurance, all 4 cars and my business insurance. Never had any issues and their agency always went above and beyond to keep me as their client."
"Thank you, Robert for the review and shout out to Jenna. she has been with our office for over 15 years and glad she has developed a strong relationship with you."
Jeanne Dicostanzo
October 18, 2024
"Excellent service from Rusty and Jenna at State Farm! Always know the best options for our family and all our insurance needs!!"
"thank you Jeanne! you know you and your family mean mean a lot to us. We Hope Tony and the girls are doing great too."
G Goz
October 18, 2024
"I have been with Rusty for over 15 years and have always been able to reach him and get a response so quickly and I trust him entirely for all my insurance needs. I highly recommend him!!"
Karol Sue Reddington
October 18, 2024
"The State Farm Insurance Agent, Rusty Scheel, and all associated members of his staff are exemplary officials and employees of this superb company. They have supported my insurance needs with great professionalism."
Chuck Farinella
October 15, 2024
"I have been working with Rusty and his team for over 10 years now. They always get back to me in a timely manner and that’s very important because I have two small businesses. I’ve always found the claims department easy to work with on any claims and I recommend you give them an opportunity to show you how good they are."
"Thank you for allowing us to help you along the way both personally and professionally. We really appreciate your business and friendship. Thank you for the review Chuck and we look forward to the years ahead"
Porsha Marcus
October 15, 2024
"My husband and I have been with Rusty Scheel, and his very supportive team for the past 4 years now. We have two home and 4 vehicle insurance coverages. Rusty, Kara, Jenna, and Mike have always made themselves available with a phone call, text or email away. There has been no question gone unanswered. On yesterday we unfortunately had to settle because of a total loss for one of 4 of our vehicles. But rest assured Kara walked us through the entire process. We also had the pleasure of meeting with Kara in person at the office, and putting a face to the many conversations made over the years made it that much easier to swallow our total loss experience. Thank you Rusty, Kara, Jenna and Mike for all your help!! 10/15/2024"
"thank you, Porsha, for the kind words for our office. We are always available over the phone or in person and pride ourselves on being the best local service option around. I will pass along the good experience to my team and hope that we can continue to exceed expectations. thank you"
Katie Staes
October 12, 2024
"Jenna has been so easy to work with, knowledgeable, and responsive! Highly recommend for all kinds of insurance."
"thank you Katie for the review. Jenna has been leading our team for 15+ years now. We are lucky to have her and really appreciate you for giving us a try. "
Brian O'Malley
October 11, 2024
"I’ve been with Rusty and his team for over 15 yrs. They are a pleasure to work with and are always happy to answer my questions or walk me through a claim. I couldn’t recommend them more for all your insurance needs."
"thank you Brian for the review and recommendation. We will continue to do our best and look forward to continuing to help in any way we can."
Phillip Walton
October 11, 2024
"Amazing State Farm Branch! I been a customer of Rusty Scheel over a decade now. During this time, Jenna and Rusty have provided me with exceptional customer service. I have several policies and each are handled with sincerity. They deliver care and services that make their customers feel like family. There isn‘t a text message, phone call, email or question that goes unanswered. What I appreciate most is the professionalism that is provided to me with each encounter. They are reliable, honest and operate with integrity. In a time where customer service is scarce and greed takes precedence it feels good knowing there are still some people and businesses out there who operate with values and principles as I do. They provide values beyond the $$$. I recommend Rusty Scheel and Jenna to anyone who is looking for Insurance. They are truly the best!!! Hands down!!!"
"Philip, we can't thank you enough for the trust you have put in our office over the years for you and your family. We do value your relationship like family and look forward to continuing that for years to come. We ar happy to help out any way can. thank you again! "
Julia Trowbridge
October 9, 2024
"When I needed to find new insurance, I discovered Mike Flynn and State Farm. Mike helped me every step of the way to insure my two homes and two vehicles. Mike made everything seamless and has been very helpful with follow up questions as they arise. I would definitely recommend State Farm and Mike Flynn to anyone looking for insurance needs."
"thank you, Julia, for the google review. Mike is an important part of our team, and we are lucky to have him. I'm glad to hear of the great experience and look forward to working with you."
Alexis Garnett
October 8, 2024
"The representatives here are always willing to help or answer questions. Customer service is superb. Grateful to work with these individuals on mine and my family’s different plans."
"thank you, Alexis. Good luck with the move and thank you to you and your family for always supporting our office."
Sanjay Garodia
October 4, 2024
"I have used Rusty for the last 18 Years. Kara, Jenna & Mike are extremely responsive and have taken care of all of my insurance related needs. Would highly recommend them."
"thank you Sanjay for the years of business with our we look for many years ahead to continue to take care of your insurance needs."
Kristen Garnett
October 3, 2024
"Jenna is always on top of everything!! added a new van to our fleet this morning and had insurance cards via email within minutes. I really appreciate the exceptional attention to their customer customers!!"
"Hey there Kris, thank you to you and the whole Garnett family for being such an advocate of Clarendon Hills and our office. We appreciate the business and your friendship. "
Kim P
October 3, 2024
"Jenna, Mike, and Rusty are awesome! They have always showed that they care about their customers."
"thank you Kim. I will pass along the kind words to the office as well "
Glenn Klinksiek
October 2, 2024
"Mike Flynn of this office responded within hours to my request for a quote. Quote was what I asked for at a competitive price."
"HI Glenn, I will pass along the nice review to mike in our office. thank you as well for your help and guidance on working with our office and state farm on behalf of your association."
Zbigniew Kujalowicz
October 2, 2024
"Very professional and thorough service. There is always someone just a phone call away that I can talk to if need be. Prompt and fast response. Very well organized office with nice and professional people."
"thank you for the review and kind words on the office. We do our best as a team to provide the best service possible and be here for you whenever you need us. "
R A
September 30, 2024
"Jenna and Rusty are wonderful. They listened to what you needed, and would help recommending the best options to help you save money. I would recommend them as your agents."
"thank you for the review. We put our customer's first and present options state farm offers so they can choose what is best for them. "
Scott Ewald
September 29, 2024
"We have been with Rusty and staff for over 15 years. The service has been exemplary. They have always been quick with a claim or a quote or just a question. It’s nice having an agent that’s local and accessible."
"thank you Scott, we do our best to provide the best service possible."
Bob Peterson
September 23, 2024
"Rusty Scheel State Farm provided great service and knowledge for our family’s needs. We would highly recommend Rusty and his team!"
"thanks, Bob, for the recommendation of our office, we really appreciate it."
Tim Wheeler
September 23, 2024
"Called Rusty today with a question and he picked up right away and gave me the answer I was looking for! Top notch!"
"Tim, always happy to provide Top notch service for you. "
Vincent Chavarria
September 23, 2024
"I was really impressed with the level of service and professionalism from Rusty and State Farm, they were very helpful and got me exactly what I needed. Highly recommended!"
"Vince, I'm glad we were able to help you and we thank you for continuing to recommend us."
Pat Scahill
September 23, 2024
"Rusty has a wealth of knowledge and is always quick to share it. He and his staff have always been super responsive and helpful whenever I’ve needed to make a claim or had any issues. Definitely people you can trust!"
"thanks Pat, hope you are well and let us know how we can continue to help."