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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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margaret mulrooney

April 9, 2025

5  out of  5
rating by margaret mulrooney
"Kara couldn’t be better. They make the repair so easy! I’m so happy to be with them!"
We responded:
"thank you for the review. I will pass along the kind words to Kara as well. t"
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Katy Maxwell

April 8, 2025

5  out of  5
rating by Katy Maxwell
"Rusty has been our insurance agent since he took over the Clarendon Hills office. We receive excellent service and get all our questions answered. I highly recommend Rusty Scheel."
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Valli

April 5, 2025

5  out of  5
rating by Valli
"Appreciated the very quick response and handling of our insurance needs."
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Meg Plunkett

April 3, 2025

5  out of  5
rating by Meg Plunkett
"Quick and effective service resolving issues!"
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Judy Hansen

April 3, 2025

5  out of  5
rating by Judy Hansen
"I've had nothing but positive experiences with the Rusty Shield State Farm Insurance Agency. All inquiries are answered promptly. I had a claim some years ago when 2 vehicles were totaled due to water damage with flooding in our area. They responded quickly and the amount we were reimbursed was more than expected. Also, when I shopped around for insurance initially their quote was the best (even better than other State Farm agencies). I'm a very happy customer."
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Pradeep Dudeja

April 2, 2025

5  out of  5
rating by Pradeep Dudeja
"I have been insured (home and cars) with this State Farm agency for the last few years and have been extremely happy with their customer service and claim processing help as well as efficiency of resolving any issues. I highly recommend this agency to everyone!"
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Raghuram Narasimhan

April 2, 2025

5  out of  5
rating by Raghuram Narasimhan
"Mike is a pleasure to deal with! He has been really helpful in finding savings and policy coverages for me! I have asked him numerous questions about the various coverage options, and he has been very patient and informed."
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michelle Preschool

April 1, 2025

5  out of  5
rating by michelle Preschool
"We love Rusty and his staff! We have been with them since 2007 and couldn’t be happier!!!"
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Ed Park

March 21, 2025

5  out of  5
rating by Ed Park
"I have been a State Farm customer for several decades now. We have been very happy with all of our policies bundled under Rusty. Highly recommended!!!"
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Kelly Medina

March 21, 2025

5  out of  5
rating by Kelly Medina
"Rusty and his team are amazing! They go above and beyond."
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Victor Gomez

March 21, 2025

4  out of  5
rating by Victor Gomez
"Hasta ahora tengo 8 años con State Farm con la oficina de Rusty Scheel. Siempre me an ayudado con todo lo relacionado a mi póliza de seguro de mis autos. Gracias a todo su equipo, siempre amables y listos para ayudarme. Gracias! So far I have 8 years with State Far with the Rusty Scheel office. They always help me with everything related to my insurance policy of my cars. Thanks to his whole team, always friendly and ready to help me. Thank you!"
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Carol Woods

March 18, 2025

5  out of  5
rating by Carol Woods
"Everyone in Rusty Scheel’s office in Clarendon Hills, IL is so helpful and knowledgable. They are always quick to give me the information I require.."
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Jerry Pidde

March 13, 2025

5  out of  5
rating by Jerry Pidde
"The professional service Rusty and his team gives is incredible. The Rusty Scheel agency goes over and beyond to make sure his clients needs are taken care of. I will always recommend his office to all my family and friends."
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Gabriel Fernandes

March 13, 2025

5  out of  5
rating by Gabriel Fernandes
"Been a customer for over 15 yrs. Very responsive & professional"
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George Wu

March 5, 2025

5  out of  5
rating by George Wu
"Rusty and his team have been very helpful with answering my questions and concerns whether on the phone or e-mail. Especially with my policies that I have. Pleasure to do business with them."
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Nicolette Donofrio

February 27, 2025

5  out of  5
rating by Nicolette Donofrio
"Rusty and team are amazing, accommodating and care about their customers."
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brian sweeney

February 26, 2025

5  out of  5
rating by brian sweeney
"I cancelled multiple policies I've had for over 30 years with a competing firm. I was not looking forward to the process, but Jenna made it a quick and seamless process (and saved me a substantial amount of money). Keep up the great work!"
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Brandon

February 26, 2025

5  out of  5
rating by Brandon
"Great branch - easy to work with and they are a very responsive team. Been with them for 10+ years and still remain happy. Thanks for everything!"
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Stig Carlson

February 24, 2025

5  out of  5
rating by Stig Carlson
"Great team! Very helpful/pleasant and quick to help!"
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John Cashman

February 20, 2025

5  out of  5
rating by John Cashman
"Rusty and his team are excellent!"
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Alexis Chavez

February 20, 2025

5  out of  5
rating by Alexis Chavez
"Rusty and Jenna are great. I’ve had StateFarm for over 16 years. They always get back to us promptly for our needs."
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Joe Schroeder

February 7, 2025

5  out of  5
rating by Joe Schroeder
"Very friendly, expalined everything thoroughly and quickly."
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Donny Connolley

February 7, 2025

5  out of  5
rating by Donny Connolley
"Rusty and Jenna are fantastic. I needed paperwork done and Jenna didn’t hesitate to offer a helping hand and deliver the needed paperwork in an extremely timely manner. Friendly, prompt, and professional! They are a pleasure to work with!"
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Stefani

February 6, 2025

5  out of  5
rating by Stefani
"Called Mike over at Rusty Sheel’s office to get some information about my car. He informed me that he will take care of the situation right then. Following morning Jenna messaged me saying all was completed. Been with this office for several decades have recommended both family and friends."
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Kristina Cesca

February 5, 2025

5  out of  5
rating by Kristina Cesca
"Very responsive, competitive and easy to work with. Happy we switched over to them."