State Farm® Insurance Agent Rusty Scheel

"A sewage flood in 2017 had us out of our home for 5 months. But State Farm really came thru for us. They were wonderful. They were amazing. Thank you.
We are back with state farm ... They were able to get a better price for Condo insurance so we are good! Yay"

"They are very polite and respectful when I call for service. Always ready to help me and answer my questions."

"Been with statefarm for over 25 years. I have been with them for auto here and there. They can be pricey at times but they definitely look out for me when the rates change and I always come back. I have had to file claims with them as well and they are really quick with handling all my needs. Been with Rusty and team for at least 15 of those years. Great group to give your business to."

"Very responsive, local and Jenna is good to work with."

"I am very happy with the service i received from the team when i went in to get my insurance policy. They explained everything in details and the after sales follow-up was also most appreciated. I recommend them to anyone who looking for a good team."

"Jenna is incredibly nice, professional and completely “switched on”. I love this office!"

"Professional transparent, great customer service!. Jenna is very knowledgeable with all Insurance request and concerns. She helps you understand insurance policies without feeling pressured or overwhelmed.

Jenna is extremely professional.The best customer service, easy to talk to easy to get an understanding of the insurance policies. Jenna handles and completes request in a timely matter.

I wholeheartedly appreciate her outstanding customer service to me and my family. I also appreciate her taking care of matters quickly and precisely. Thank you kindly for making the process not stressful. You Rock!"

"The staff is professional, very clear on policy coverage, and I never feel rushed during our conversations. I would highly recommend this agency."

"I have been with Rusty scheel and team for almost 15 years I think and he has never let me down and always class a services .
Thank you 🥰"

"We have been working with Rusty Scheel and his team for nearly 20 years. They do a great job."

"Jenna was very informative and easy to work with. She kept our policies affordable with maximum coverage."

"I was in search of new insurance for my home and auto. I spoke with Jenna Flynn on several occasions. I felt very comfortable with how polite and knowledgeable she appeared to be.. She worked with me to got a much better rate for both plans. Thank you for making this process easy."

"I am actually coming back to State Farm and the team in Clarendon Hills. The consistent followup since I left, short and to the point and the service as well as competitive pricing is all outstanding."

"Rusty and his team are great. Informative, helpful and quick to respond. Always a great experience!"

"We had a home auto accident … Rusty and his team were able to give us IMMEDIATE attention and solutions to an emotional and devastating accident. Once reported all questions and repairs were handled by a beyond competent and trustworthy crew…. Thank you State Farm and Rusty Scheel."

"Rusty and his team are very responsive and approach resolving matters with the customers point of view!"

"Jenna and Meghan are so helpful. Their response time is so quick. Look no further."

"Rusty and his team were great to deal with. I went in person because I had a lot of questions. Everyone was pleasant and easy to talk to. Wonderful experience!"

"The professional service Rusty and his team gives is incredible. The Rusty Scheel agency goes over and beyond to make sure his clients needs are taken care of. I will always recommend his office to all my family and friends."

"I could not be more pleased with our ongoing relationship with Rusty and his team! We’ve been with this State Farm for MANY years and have always been happy with their service. This latest experience was exceptional. We were thinking of buying a new car so I emailed Rusty Sunday night. I did not expect a response until the next day or so but Rusty got back to me with a quote Sunday night! When we did purchase the car last night , I did email him at 10:30 PM, I received a response early today 7:02!). My husband and I popped in to the office a few minutes ago just to put a face to a name and he had already had our cards ready and Jenna printed them out and assisted us with the mobile app. I’m so pleased with their service and the fact that he’s local and I can literally walk in and get help or just say hi is wonderful. Highly recommend their team!"

"I worked with Jenna and she was very efficient and communicative. I was able to bundle my home, auto and umbrella and it was a huge savings switching to State Farm. Highly recommend their team and Jenna!"

"would recommend 100%"

"I have been with the office of Rusty Scheel for about twenty years now. Rusty and his staff are always available and willing to assist in anyway possible to make claims and renewals as smooth as possible. With a friendly personable staff that has a vast knowledge of the insurance industry and cost saving options where it is available. The moto for state farm is "like a good neighbor state farm is there" with the office of Rusty Scheel their moto should be "like a good friend they are always there for you". Well done team you are appreciated!"

"We have been with Rusty Scheel or his predecessor for nearly 20 years. We had to leave because of some medical issues and we went to USAA. We kept some of our business still with Rusty and I went in today and Jenna ran quotes and Rusty is going to save us nearly $3,000! Super glad to be back all at State Farm again. I was a State Farm lobbyist when we moved in. Thanks Rusty and Jenna for bringing me back! Let Jenna run a quote for you today. What do you have to loose--maybe you will save a lot."

"After returning from a long trip last night, I found that I had mistakenly canceled my auto insurance. I immediately texted my agent, Rusty Scheel, and explained in panic mode that I needed to reinstate my coverage. He immediately responded and set forth to resolve my issue.

By morning, Rusty had resolved my issue! I now am driving one again. I continue to consider Rusty one of the best insurance and/or financial agents I have ever dealt with over many years. Rusty has never let me down. When he tells me to remain calm and that he will fix an issue, the issue is fixed in short time.

If you are shopping for an extremely reliable insurance agent for auto and homeowners (of which we have through Rusty and State Farm), I recommend you contact Rusty Scheel.

John Miller"